alexa smartthings device is unresponsive

On successful install, open up the app to ensure you can still control the device. Unfortunately, there is nothing you can do when this happens but simply wait until the outage is resolved. 3. Thats why you dont have to pick one for it, it will automatically be picked for you. Alexa Device Is Unresponsive | Here's How to Fix It - ElectricalGang 4 Methods To Fix When Alexa Device Is Unresponsive I have 4 echo devices on my network. Or at least in the same room. * capability "Switch" When you do that, your WiFI will disconnect from every device. In that case I usually go back on to mobile data and check online to see if theres an ISP outage. PURPOSE: #1: CONTROL ALEXA VOLUME. And your smart device also depends on its manufacturer app. After putting some fresh batteries in it, I was able to get it to pair with a very modern Echo Show. But Im sending the smart bulbs back. Heres the FAQ on adding custom device type handlers to your account: FAQ: An Overview of Using Custom Code in SmartThings (SmartThings Classic, Groovy Code). And sometimes, it doesnt respond at all. capability "Contact Sensor" Or your Wi-Fi network might be operational, however your ISP (internet service provider e.g. Go back and read the long post I just put up. Thank you for your help! Have you been using your Alexa device for a long time now? Any advice? If the device does respond to your input, then you will be sure that the units programming is to blame here. You could even set it up so that a single click set the volume to setting 3 and a double click set the volume to setting 5. Can we just back up for a minute and can you describe in detail exactly what you were trying to accomplish just from a use case standpoint? Its like the device health is reporting to Alexa even if it is turned off. Update the device firmware to the latest version, Connect MyQ with Google Home & Google Assistant (2023 Update), Alexa Slow to Respond? Some users also stated that they were able to get the problem sorted out by just removing the SmartThings Skill from the Alexa application and then adding it again. In fact, this thread reminded me that I have one stuck magnetically to the side of our refrigerator. JDRoberts, It is inexpensive, which is why the majority of customers choose this automation hub. Doing this removes bugs and allows Alexa to receive update notifications. I guess that is why Amazon stopped bundling and/or selling them. it will automatically select the correct device type handler. To check or change the WiFi network, first, go to the app setting. Hook up ring doorbell to alexa - Formacin Ejecutivos You press the button, Smartlighting automation turns on the zebra switch which then makes the zebra contact sensor open, Alexa recognizes that it opened and runs the routine that plays the dog barking audio. A factory reset wipes the device completely and returns it to its original form. Your two use cases are very different, so lets just start with the first one, changing the volume on echo. Now we have a device that is visible to both smartthings and Alexa which can be used in an Alexa routine. . AND IN THE ST APP, AND ALEXA APP, ONLY ONE BUTTON SHOWS UP. Then we can figure out what steps you need to take, because I think you have mashed together a couple of different solutions for different use cases. SmartThings device does not respond or the status is - Samsung Meaning, your Alexa device can become unresponsive once your internet slows down. When to soft reset an unresponsive Alexa device. Its really just software. Power cycle your devices (Turn them off and on again! If the device is not there, youll just need to add it. If you often change the wake word, then that may be the reason why your Alexa device is unresponsive. WiFi routers and most smart devices have a 2.4 GHz frequency band. Im not trying something that is 10+ in difficulty. Once all of the devices boot back up, try the voice command again to see if Alexa can successfully communicate. Since it works with WiFi, your smart devices should stay on all the time. I ONLY UNPACKED THE FIRST ST BUTTON. And they cant do that if they are not on the same network. Now that you can control the device using the manufacturers app again, go to the Alexa App, search and enable the Skill to voice control it. So there you are. If your SmartThings devices cant connect to a stable network, then they will show up as unresponsive on your mobile app. See below. For this youll need to check your Wi-Fi router settings and look for features like AP Isolation, Client Isolation, UNPN. If you cannot connect to Wi-Fi on your smartphone, then you need to turn on or restart your router. Some have microphone buttons that have a typical microphone icon. I hope the above tips help in getting your device to respond to your Alexa commands. From there youll need to re-add the device from the manufacturer's app. You should also make sure that youre using the newer version of the skill on your Alexa app if you want to keep using your SmartThings devices. ILL DELETE THE BUTTON FROM THE ST APP, DELETE BOTH DTH FROM THE ST IDE WEBPAGE, AND DELETE THE BUTTON FROM ALEXA. I remove them from the Alexa app and add them back through discovery however the majority of the time Alexa still cant connect. It cycles through the blinking and the colors but refuses to pair with Alexa. Dont give me that silent treatment!. Did I mention that you can buy an Amazon echo remote for $15 on eBay? Me, I dont like giving up. Im open to any suggestions you may have. There is usually a section within the manufacturers app where you can see the current version of the device's firmware and if any updates are available. This leads to the connected device is not responding message. First, as I mentioned previously, the SmartThings button is not visible to echo. You will need to provide permission to link again. It may be necessary to connect the device to a different outlet. To keep your Alexa device working, make sure it receives sufficient electric power. Or at least use the Amazon Smart Home as your buying reference. ONLY ONE BUTTON DEVICE IS IN THE ST WEB LIST OF DEVICES. But the thing about this mode is that Alexa responds with a whisper as well. What it should find is the virtual device. When you add a physical device to your smartthings account by using the smartthings mobile app, a standard device type handler will automatically be assigned to it based on initial communications with the device. So Echo is like theres nothing for me to do with this device, I dont even care that it exists. Therefore it cannot be discovered by Alexa. The problem is between my ears. Already have: If your actual Alexa device, such as an Echo speaker or display, is not answering you, check out our other troubleshooting guide here. My mindset: Other people use the ST button. Then you must be familiar with the wake word.. But Alexa will never see that button. I have 6 devices connected to Alexa linked through the Kasa app. Next, check if the power outlet has a charge by using an outlet tester. So I thew in the towel. Maybe the bjperrion DTH is outdated (and only works with the classic app, but that doesnt seem like it could affect operation), or some other incompatability. ESPECIALLY SINCE THAT BUTTON WILL HAVE TO WORK WITH THE SwitchBot Hub TO TURN ON THE COFFEE MACHINE. You can do that by soft resetting your Alexa device. Extra routers help distribute WiFi signals on unreachable areas in your home. Yes, Ive changed the wake word, and I use that. I've tried removing and re-adding it, I messed with the device in the smartthings dev ui . ME TOO! To prevent this from happening again, inform your house guests about your smart home. Ive tried all the tricks I know of, but she is unresponsive. One of the devices became unresponsive in Alexa after an Android update and the other 5 devices worked fine. * Available technology, functions and features may vary by country, service provider, network environment or product, and are subject to change without notice. Then, connect with the correct WiFi network. Google has its own speed test in its search so by clicking that you can see what your internet speed is. Click "Devices" in the application. Customers complained about their SmartThings devices working just fine when they try to use them from the SmartThings mobile app but show as unresponsive as soon as they open up the Alexa mobile application. So the best way you can address this issue is to manage your data well. 7 Factors To Consider, My Alexa device is working perfectly well, until today!. Meaning they have to be plugged in all the time. Then, enter the smart hub brand or model on the search bar. * for the specific language governing permissions and limitations under the License. So, your best bet is to check for interference. THIS BUTTON PUSHER USES A SwitchBot Hub, WHICH ILL SOON TRY TO INTEGRATE INTO MY SYSTEM. Youll find plenty of other things to use the button for. Once youve connected your Alexa device to your WiFi, make sure to do the same to your other smart devices. Here are some things you can do to prevent power connectivity issues: Further reading: Does Alexa Have To Be Plugged In To Work? I thought Alexa devices update automatically. This will be more than enough to help you get a consistent response from the unit. Id recommend reading up on Hubitat or Home Assistant if you are interested in deploying a local-only smart home network (with no cloud service dependencies). I was curious if it would pair with my Echo Show 8 that I am now using. If you find your device in Alexas Skills, then try Disabling and Re-enabling the Skill. It should respond now. JD Roberts, One step closer. In researching this article, I read how some users have had issues with certain brands of Wi-Fi routers. Check your app store if theres an available update for your Amazon Alexa app. I re-enable the SmartThings skill in Alexa and within a day or two, I receive the expiration message again. If you answer Yes to all the questions, your smart hub is not compatible with your Alexa device. (eg: Zwave moisture sensors, Zwave door sensors, WiFi & Zwave plugs, zigbee switch actuator, zwave switch relay, etc.). The majority of the time, this issue relates to a bug in your Alexa application which is why your devices are unresponsive. First things, first make sure the device is plugged in! SEE PIC. And they use more data compared to other devices. You can check whether your smart hub is Alexa-registered by visiting Amazons Smart Home page. She could see it, but said it was unresponsive. If it is, remove Alexa from your Linked Services in the SmartThings app's settings before re-adding. Alexa depends on the Amazon Alexa app. P.S. Reset Smart Light Bulbs - Amazon Customer Service Prevent WiFi interference by moving certain devices away from your WiFi router. Like a printer driver. My device is already set up, and it is powered on. After renaming your device in any smart home app, you need to do two things: Delete the device from your Alexa app, then add it back. I gave you an eBay link for one. Similarly, you can ask the Alexa system to learn your voice, and the smart assistant will start training itself. I experienced the same problem. Because its going to work perfectly for both increase volume and decrease volume and the project will be done. You only have to change the input on the settings. bjpierron/SmartThings-Alexa/blob/master/devicetypes/bjpierron/simulated-alexa-switch.src/simulated-alexa-switch.groovy, bjpierron/SmartThings-Alexa/blob/master/devicetypes/bjpierron/simulated-alexa-button.src/simulated-alexa-button.groovy. To check the Alexa compatibility of your smart hub: If your smart hub model didnt show up, then your device is not Alexa-registered. The Pierron DTH is for a virtual device. Everything worked perfectly for about a year and now every week or so random bulbs are unresponsive. There is simply no gain in trying to get through the fix when youre not even sure about the issue. Ive checked to see if the manufacturers app is fully up to date and if not, updated it. And deleting it doesnt make any difference. Is the latter fully plugged into the socket? So for now, lets just call it zebra. Zebra is a virtual contact sensor. One of my echo devices always tells me that the device is not responding whe I ask it to be turned on/off. Thank you so much for your dogged help. If that doesnt work, consider factory resetting your device. Perhaps your device got disconnected from your internet. Unfortunately, once you have all of the above fixes ticked off, there really isn't too much more that you can do from the comfort of your own home. This firmware is different to the manufacturer's app, which is used to communicate with the device.

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