why does ebay think my item is counterfeit

If its yours, open the package to see if its the item you ordered (or includes a receipt for the order). They are giving me zero evidence as to why my items are fake. These official replicas really look the same as the original product but are only cheaper. However, it isnt until you send the money that you realize the vehicle doesnt exist.. You are altering the minifig and leaving TMC in the titles and descriptions. The good news is that eBay has a No Items Listing Policy so victims of this scam may be able to get their money back. Simple. While it seems like eBay should cover losses for a scam that is this obvious, there are some specific situations in which purchases arent covered by eBays Money Back Guarantee. We invest significant resources into creating a safer marketplace for our users. Let's say you have a designer handbag that you want to sell. How To Avoid the 14 Latest Venmo Scams [2023 Update]. Isnt it obvious? For example, if you want a Rolex watch or a Chanel handbag, you will absolutely spend more at retail locations compared to shopping on eBay, since the items listed on eBay are generally going to be lightly used. Take time to read through the listing and check the details. If you successfully complete a transaction and the buyer pays with a credit card or PayPal, they can easily contact the provider and cancel the transaction. Robert Downey Jr. joins Aura to spotlight the crisis of online crime. Discover all the ways we've got your back. A deal that seems too good to be true or includes a sob story as to why the vehicle is being sold.. We just accept it and move on. I take good photos of the items and make sure to include the Minifig Companys trademark in the right leg. In the future, please ensure items you list for sale on eBay are authentic. Before joining the Insider Reviews team in 2017, worked as a freelance writer for Complex Sneakers and Sole Collector where he contributed to daily sneaker news and release dates, feature-length articles, and interviews with artists, designers, and athletes. Read every listing thoroughly to ensure that you understand exactly what youll be receiving. Message 3 of 3. Some unscrupulous fraudsters have been known to buy a product on. 2 - Don't wait for the traffic, build it! https://nypost.com/2021/06/04/why-this-chicken-nugget-is-going-for-100000-on-ebay/amp/. They readily cooperate with law enforcement and encourage scammed users to make a police report with their local authorities. Why fight a battle you can not win? Others may be listing the same or similar items, but this has no bearing on your situation with eBay. In this scam, fraudsters take advantage of eBays seller protection program. Do the seams and patterns on the item match up perfectly? Their sandbox, their rules, you only get to play here if you follow those rules (you don't have to agree with them, but you do have to abide by them). Learn more. But . No they dont. The seller offers to handle the shipping process and set it up (usually, its the buyer who has to take care of this step). Removing them protects sellers and their buyers from buyer protection claims and financial loss. Try searching the board for those two items and see if you find something. I then pack it and send it to E bays Global Shipping in Kentucky and send the tracking number to the buyer. But as a buyer, keeping goods bought with a stolen credit card can put you at risk of losing your account or being investigated as an accomplice to the fraud. All they told me was to send the items back to the Minifig company and tell them to authenticate the items, which is absurd. The sale of a persons image, name, and signature are protected by law and cant be listed on eBay unless the person in question has given their permission. - edited eBay . eBay is very aware that scams occur on the website. Ebay doesn't give a shit about counterfeit items if the seller is Chinese and sells thousands of them. Artifacts, cultural heritage, and grave-related items, Government, transit, and shipping-related items, Hazardous, restricted, or regulated materials. Here's the situation. Never give up passwords, PINs, 2FA codes, or sensitive information (such as your SSN) over the phone. Removed items cannot be relisted. When Simon Lane was looking for a new John Deere tractor for his farm, he thought he hit the jackpot when he found one on eBay at a below-market price. Each transaction creates the opportunity for both buyers and sellers to leave public feedback about the experience. If youre uncertain about what youll be receiving, contact the seller through eBays messaging system so that your conversation will be documented., Before you try to make a claim, first contact the seller to see if there was an honest mistake.. I always get a receipt of postage but buyers dont want to pay for tracking which is from $4.50 on up on a cheaper item and especially when the item costs less than the tracking shipping. It's worth noting that eBay takes a 20% transaction fee when authenticated items are sold. She got her full refund back and kept the ring! This will help warn other potential victims., If you paid via a different platform, request a refund through the processor. The buyer gets a good deal and eBay makes a percentage off the sale. Unfortunately, eBay scams are on the rise, and they occur despite eBays attempts to provide a safe marketplace to buy and sell. How do they sell my exclusive manufactured trademarked product for lees than I do?? All fees paid or payable in relation to listings or accounts on which we take any action will not be refunded or otherwise credited to your account. If you do, you will be permanently banned and never be allowed to sell on eBay again. I will not accept such horrible service. Be wary of listings that are up for sale for only a short duration, especially high-value or hard-to-get items that are heavily discounted. - edited They may reason that when sales are conducted offsite the seller (you) can avoid paying transaction fees. Visit Seller Help - opens in new window or tab to find details of any policy issues with your account or listings, and get the information you need to quickly resolve them. The email they sent me is below. I always receive the very general email from eBay hoping to educate me about my fake listings- what a joke. They then go to Etsy and order the item from me at full price using a suspect credit card number. Each transaction creates the opportunity for both buyers and sellers to leave public feedback about the experience. Amir graduated from William Paterson University in 2015 with a degree in journalism and public relations. This does not drive our decision as to whether or not a product is featured or recommended. Please help, Very true happen a few times to myself ebay is a scammers paradise and ebay dont care. A buyer from Europe orders at item and pays for it. If you buy them, we get a small share of the revenue from the sale from our commerce partners. . No, this would never have happened to me because I don't list fakes, and as pointed out by katzrulz15 your items are considered fake when you list them as Lego. Common eBay Scams: How to Spot and Avoid them - Comparitech Related: How Do Hackers Get Passwords (and How To Stop Them) , Buying a car through eBay Motors can be convenient but any large purchase makes you a target for scammers., During an eBay Motors scam, fraudsters create a vehicle listing and include a sob story about why they need to get rid of the car (usually to do with a family member who is sick or leaving on military deployment)., Then, theyll ask you for a wire transfer or other non-reversible payment before they ship the vehicle to you. If you want to fight it, you need to contact the Verified Rights Owner. Some sellers dont even have the trademark in their photos and they still sell their items without getting suspended. In another version, scammers ask to confirm payment in advance with a gift card, perhaps in return for faster shipping or a discount. Everyone is covered except the credit card holder, whoever that is. I have had a few people say they didnt receive their orders when I know I sent out to all of them. On its Prohibited and Restricted Items policy page, eBay points out which items are prohibited from their listings: To identify an imitation item, look at all the pictures. We do not claim, and you should not assume, that all users will have the same experiences. You have no way of knowing if another seller is having the same issue. To my dismay, they suspended my account. Are all Louis Vuitton bags made in France? The score you receive with Aura is provided for educational purposes to help you understand your credit. Get Exactly What You Want On eBay Although that's quite a bit more than eBay's standard 10% transaction fee, it's worth it. Software, music, movies and other media must be original and not unauthorized copies. QUOTE eBay is very aware that scams occur on the website. Consider signing up for Auras identity theft protection with credit monitoring.. Amir's coverage also includes eyewear, watches, and grooming products like electric razors and men's skincare. Any tips? Record any serial numbers or unique codes. Other signs of an eBay Motors scam include: Related: Avoid These 8 eBay Gift Card Scams At All Costs . I have 100% seller feedback. keep sharing about your item in social network, every five minutes if needed. 12-31-2021 I do not want to break any of eBays rules. If a seller urges you to pay off the platform especially through methods that arent reversible or traceable, including wire transfers, gift cards, cryptocurrency, Zelle, or Venmo its almost guaranteed to be a scam. eBay will demand a return and the buyer sends the empty box back to you, keeping the item and the money as its refunded. These items may infringe on someone's copyright or trademark. If a word is blocked in your submission title, it is because it's covered in the FAQ or is against the rules of the subreddit. Copyright 1995-2023 eBay Inc. All Rights Reserved. They cant tell me who reports my listings or even how I can prevent my listings from being reported. If it were a Vero complaint, it would have stated that. Then you go on to say that the items are not available on TMCs site. They readily cooperate with law enforcement. Ebay Says my items are counterfeit and won't tell me why If your item is eligible for eBay Authenticity Guarantee, it will be automatically added to the program at no cost. 12-30-2021 Generally, the safest way to get authentic items is to buy it directly from the manufacturer's retail store or website, but that's usually not the best option or an option at all. as well as other partner offers and accept our. In some cases, fake customer support reps will try to get you to download software that gives them remote access to your computer. Why does eBay knowingly allow the sale of fake goods? Perhaps if eBay banned such sellers with a zero tolerance poli. The company UV prints or pad prints ink onto Lego pieces to customize them. I have contacted eBay many times over this issue and they leave me in the dark every time. Zero money was left over. There is so much scamming going on Ebay, Sellers dont have a chance. During his time at Insider, Amir previously handled deals of the day coverage, and worked as a generalist writing hundreds of reviews ranging from phone cases and headphones to bed sheets and blenders, and has also covered major shopping holidays including Amazon Prime Day, Black Friday, and Cyber Monday. As compared to the competition. As a collector of sneakers and fashion, Amir is passionate about all things related to style. Another issue that is unfair to sellers is when eBay calculates the exact shipping costs, but still takes a fee, leaving the seller to make up that loss. The money will be recovered from you and you will be charged an additional chargeback fee (thats $20 for PayPal, individual credit card companies vary). No one can prevent all identity theft or monitor all transactions effectively. He's used his expertise in footwear and the footwear industry to review all kinds of shoes from sportswear giants, well-known casual brands, and startups. There is one more scam that I have had to deal with. I don't use the eBay app. 12-29-2021 08:54 AM. Email us at reviews@businessinsider.com. Solved: Removal of "Counterfeit Listing" that isnt counte - eBay The scammer eBay seller keeps the eBay payment, I get full payment from Etsy and the buyer gets his product. Lego and Lego Minifigure are trademarked. So it can be quite hard to tell the difference between manufacturer approved replicas and fake products. Keep going and you will not be selling on ebay for long. If you want to understand the process of reporting a scam to police and how eBay is involved, visit the eBay Security Center. Never pay for goods outside of eBay or via payment systems through which you cant get a refund or initiate a chargeback. Do you not understand? This scam is a new twist on the offer of overpayment. Ebay always takes out the fees and send the remaining money to the Bank on file. If you signed up for Aura through a free trial, then your membership purchase date will be the date you signed up for your free trial, and you will have 60 days from the date you signed up for your free trial to cancel and request a refund. ebay doesn't allow it, but they cannot check every item so they have the money back guarantee. Be aware and act cautiously as financial dealings online can be risky no matter how careful you are. Items are only covered by the latter. Savvy sellers can avoid getting ensnared by selling fake goods by taking advantage of eBay Authenticate. They suddenly removed specific listings, but not all of them, which surprised me because they all are basically the same thing. Learn how your comment data is processed. Be especially careful if youre linked to an eBay listing from a social post. I like to sell custom printed Lego minifigs from the Minifig Co. (TMC) and eBay has flagged a few of my items as fake. If you have been scammed, well show you the steps you can take to report it. I had a pair of shoes I bought at a department store listed with tags and photos and it was removed for being "counterfeit!" Nonetheless, the site is saturated with imitation merchandise. Ebay doesn't decide if something is fake or not. The certification service includes fulfillment to the buyer and is available to select brands of handbags, watches, and sneakers. You dont need to be a rocket scientist to know that. Why should I move on when eBay is clearly being incompetent? The buyer can report the item as damaged to eBay and get a refund, leaving you without your item or the payment. I asked they why they are and they just told be there is a discrepancy in the listing. I even mentioned a receipt and they didnt care. 12-30-2021 While some legitimate designer items are made in China, do your research to determine which ones. I've never purchased a high-end watch or designer handbag on eBay, but I have made many successful purchases on the sitein the past. You tried to cover your tracks by saying it is a TMC Bodybut TMC is having them pulled still. If youre unable to resolve the issue yourself, Afterward, make sure to leave negative feedback about the seller. Examples of counterfeit products include: Activity that doesn't follow eBay policy could result in a range of actions including for example: administratively ending or canceling listings, hiding or demoting all listings from search results, lowering seller rating, buying or selling restrictions, loss of buyer or seller protections, and account suspension. Ebay does what a VERO member reports; as follows: This is a VERO (Verified Rights Owner) takedown. We operate independently from our advertising sales team. These items may infringe on someones copyright or trademark. However, if you believe that the item you purchased is counterfeit, or doesn't match its listing description you may be covered by eBay Money Back Guarantee . As per the title, why does eBay knowingly allow the selling of counterfeit items? 08:58 AM. Ranked #1 by Security.Org and IdentityProtectionReview.com. Welcome to the Era of Fake Products | Wirecutter - New York Times Luckily I was able to contact the Global center and stop the item from shipping to the buyer. I have multiple people selling my exclusive product for less that I sell it for on Ebay. You can purchase syndication rights to this story here. The following is a list of items that are not covered, which means the seller can accept payment, fail to send the item, and then you as the buyer have no recourse through the eBay website. The online auction site launched in 1995, and scammers have used it ever since. They offer some sort of limited-time discount in order to create a sense of urgency. Full access to plan features depends on identity verification and credit eligibility. The scammer only needs to say they suspect something was wrong and most institutions will chargeback straightaway, regardless of whether they already have the item or what condition its in. Millions of items are listed each day, and while eBay takes active measures to protect buyers, fake stuff still manages to make it through. Subscribe to our newsletter. We don't allow counterfeit itemsor unauthorized copies to be listed on eBay. It automatically sorts by recent items first. If its not, contact eBay to report that the item doesnt match what was in the listing., Dig deep into a sellers reviews. Never wire money to a seller or send a check directly. I just lost 900 dollars,because the person that said he was from ebay ,was truly a fraud..2/122, i have been an ebay seller for over 20 years and am being scammed more and more by buyers for so called damaged goods i always pack carefully and send tracked most of the time i believe they just have changed their mind but do not want to pay the return postage or they are looking for a discount so dame the item because they know ebay will refund them and since buyers had the right to leave a negative for buyers to warn other sellers it has become rife, I was going to purchase a car I found a 2006 nissan maxima for 800 they said they would ship it after I sent the pin numbers to as many ebay cards I need to make up 800 they said I would have 5 days to make up my mind if I want to keep the car they sent an invoice with the sellers name and my name Ive never used internet to buy a car I dont know if its a scam. Be cautious when purchasing items from the following list: This scam is clever because the deceit occurs offline after the eBay transaction is complete. Check to see if the image used to show the item is being used on other listings as well, or if its, There is little you can do to protect yourself if the item isnt covered by the money-back guarantee, so investigate the. Unfortunately for you, the item is a replica of the one you sent. It's usually not a good idea to trade with accounts that have bad feedback. The only thing he said was for me to post the receipt in my listing to prove I bought it. Scammers will use any available platform to trick innocent people out of their money or goods, and eBay is no exception. The sale of counterfeit items now represents 3.3 percent of world trade, according to the Organisation for Economic Co-operation and Development, an international group with 36 member countries. Check the fine print of any listing that you want to bid on, and be sure you understand the sellers return policy along with whether the item is covered by eBays money back guarantee. They may even provide photos of the broken item. Read reviews and feedback before purchasing to see if anyone has reported being scammed by the seller. Illegitimate sellers may offer an item for sale but then request that the payment is sent outside of the platform. Buying products through eBay is usually straightforward, but some scammers work to defraud innocent people who are just trying to get a good deal. We're available 7 days a week. But is it safe? The funny thing is there are lots of sellers selling the same items as me, but none of them get flagged, and they have worse pics or are selling fake Chinese knockoffs of TMC.

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