how to set up microsoft authenticator on new phone
Released on Monday for iOS and Android, the latest version of Google Authenticator lets you back up and sync your one-time 2FA codes to . Open the Microsoft Authenticator app, go to your work or school account, and turn on phone sign-in. TheConfigure mobile apppage appears. Authy vs LastPass Authenticator: Which 2FA App Should You Use. First, go to the Additional security verification screen on another PC or device and check the box marked against the Authenticator app. Comparing enabled and enforced MFA in Microsoft 365, Forecasting VDI trends and the future of the market. Open Microsoft Authenticator on your old device. You can try purging the existing app cache to see if that restores normalcy. During the setup process, select "Enter a recovery code" and follow the prompts to enter the code. On Android phones, the information is stored on Microsoft's online servers. Use your phone number: If you previously added a phone number to your account for account recovery, you can use this option to verify your identity and set up Microsoft Authenticator on your new phone. The consent submitted will only be used for data processing originating from this website. If you have a news tip or an app to review, hit him up atsean.endicott@futurenet.com (opens in new tab). Microsoft Authenticator will display a message if you need to do this. Because of this error, I have to completely re-configure all office 365 accounts. Our top recommendation for modern strong authentication is the Authenticator, which offers the most robust security features, updated the most frequently, for free. This includes Exchange Online, SharePoint Online and OneDrive for Business. If youre concerned about whats actually backed up, its pretty straightforward. Step 2: Search for the Microsoft Authenticator App. What is Lemon8 and why is everyone talking about it on TikTok? Choose Set up Authenticator app and it will open a pop-up box with QR code so that you can configure the app on your new device. Heres how to move your 2FA accounts if you useMicrosoft Authenticator. Outdated or corrupt cache files can also cause the Microsoft Authenticator to malfunction on your Android. Tap the Force stop option at the bottom-right corner. If you see Phone sign-in enabled that means you are fully set up to sign in without your password. Learn how to set up Microsoft Authenticator to autofill and save your passwords across all your devices. , which offers the most robust security features, updated the most frequently, for free. For that reason, it won't be covered in these steps. Once the file with the user account details is uploaded, select the arrow in the bottom right corner to complete the process. Open Microsoft Authenticator on your old phone, go to Settings, and enable cloud backups. Then you could do anything about Windows account. Office 365 has more than 85 million active users. Top 5 Ways to Fix Google Authenticator Not Working on iPhone. Recover accounts requiring more verification: If you use push notifications with your personal or work or school accounts, you'll get an on-screen alert that says you must provide additional verification before you can recover your information. My question is why, when transferring data to a new phone, I see an error on my office 365 accounts - An action is required. For work or school accounts, you must scan a QR code given to you by your account provider. Under the "App passwords" section, click the Create a new app password option. Hence, its best to remove any battery restrictions for the app to ensure optimal performance. Is there any way to turn off this setting so that activation is not required again after the backup? Microsoft Authenticator beta now lets you import passwords from CSV files or directly from Chrome. Step 1: Open the Settings app on your iPhone. If Microsoft Authenticator is not showing codes only for a specific account, you may need to re-authenticate your account to start receiving codes again. In the app, your email account will appear under Authenticator. Microsoft Azure AD requires two or more of the following: There are different methods to enable MFA which can be found in several different areas of Microsoft Azure AD: Administrators can also use Azure Identity Protection, which is built on policies such as conditional access but is purely focused on identity policies. Microsoft Authenticator relies on your devices current time and a locally stored secret key to generate codes. If the user can't access the Office 365 in the browser, we request to remove your previous activate device from the Office 365 admin portal and disable MFA for the problematic user account. If you've already registered, sign in. More info about Internet Explorer and Microsoft Edge, Common problems with the Microsoft Authenticator app, Back up and recover account credentials in the Authenticator app, Set up the Microsoft Authenticator app as your verification method, To remove the app from a device using a personal Microsoft account, go to the two-step verification area of your, To remove the app from a device using a work or school Microsoft account, go to the two-step verification area of either your. On your computer, add your mobile device phone number to theStep 3: In case you lose access to the mobile apparea, and then selectNext. SelectUse verification codefrom theHow do you want to use the mobile apparea, and then selectSet up. Our top recommendation for modern strong authentication is the. If you have already registered, you'll be prompted for two-factor verification. Step 1: Long-press on the Microsoft Authenticator app icon and tap the i info icon from the menu that pops open. Thank you for the clarification on this! Managing Android devices in the enterprise. While it offers a secure login experience for both Microsoft and third-party accounts, it may not always work well. With this update we're rolling out a solution to this problem, making one-time codes more durable by storing them safely in users' Google Account. Microsoft recommends adding your mobile device phone number to act as a backup if you're unable to access or use the mobile app for any reason. The conditional access policy window will open. Based off our Back up and recover account credentials in the Authenticator app documentation, what you're seeing within your app - Scan the QR code provided by your organization, is by design, and is needed in order to recover your account. Rollout to support this feature in Outlook is currently underway. If you need to recover your accounts on a new phone, youll have to turn on the backup option on your old one. Activate the cloud backup option for your device iCloud Backup (iPhone) or Cloud Backup (Android). Enabling battery optimization for Microsoft Authenticator can prevent the app from receiving necessary updates in the background and working properly. Our priority is getting every user to sign in with modern strong authentication passwordless, hardened against phishing, easy to use and adaptable to evolving attacks. Download Microsoft Authenticator. Youll then be able to use those if you experience any issues when trying to recover your accounts. How to Reduce Complexity and Lower Costs by Modernizing Your Approach to 3 Top Ways to Improve Data Protection and Governance for Secure Remote Work, How to set up MFA for Office 365 on end-user devices. Go to the, A new window will open with a list of Active users. Next, hit the Configure button as shown in the screenshot below. iPhones also require that you have an iCloud account. Previously, we looked at moving 2FA accounts in Google Authenticator to a new phone. @Ilya Define the policy settings, including the conditions and controls that will trigger the policy (Figure 4). Thank you for your time and patience throughout this issue. Step 1: Go to your device's App Store. If you do not wish for this feature to be enabled on May 26, set the state to , or assign users to include and exclude groups, We hope you and your users enjoy this new feature, and, as always, please let us know of any questions or feedback by leaving comments down below or reaching out to us at, a comprehensive identity and access product family. The new synchronization ensures that you'll still be able to tap into your codes even if your old device is unavailable. Manage Settings Use simple, fast, and highly secure two-factor authentication across apps. To use conditional access policies, admins will need to disable Security Defaults. Tap on the three-dotted icon and go to Settings. During public preview, admins can choose to enable or disable this capability for a group of users or to leave the feature in a Microsoft managed state. Enabling a group for Authenticator Lite is possible from the Entra portal via the Authenticator configuration page. As such, it can be used to generate codes for secure logins (personal, work, and school). On theAdditional security verification page, selectMobile appfrom theStep 1: How should we contact youarea. selectAllowso the authenticator app can access your camera to take a picture of the QR code in the next step. Use a recovery code: If you have a recovery code that you saved when you first set up Microsoft Authenticator, you can use this code to recover your account on your new phone. In an ever-changing security landscape, organizations need to protect their data from falling into the wrong hands, and one way to secure critical data and files is to bolster authentication settings. However, your device should be equipped with biometric capabilities. Open Google Authenticator on your older phone. A message tells you that your codes are being saved to your Google Account. A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation. If you have a new phone and do not have access to the old phone that had Microsoft Authenticator installed, you can still recover your account and set up the app on your new phone using one of the following methods: Hello I have neither added a mobile number or recovery code. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Azure AD MFA and Office 365 MFA are both multifactor authentication offerings from Microsoft, but they have different scopes and uses. To force-close Microsoft Authenticator on Android, long-press on its app icon and tap the i icon from the resulting menu. How to Transfer Google Authenticator Accounts to a New Phone. Your account and usernames, verification code, and various metadata, such as the time at which the backup was created, will all be included. @Ilya This almost-great Raspberry Pi alternative is missing one key feature, This $75 dock turns your Mac Mini into a Mac Studio (sort of), Samsung's Galaxy S23 Plus is the Goldilocks of Smartphones, How the New Space Race Will Drive Innovation, How the metaverse will change the future of work and society, Digital transformation: Trends and insights for success, Software development: Emerging trends and changing roles. Set MFA by user account in one of the following ways. Important:Before you can add your account, you must download and install the Microsoft Authenticator app. To set up 2-Step for Microsoft 365 (MFA) download and install the Microsoft Authenticator App to your device: Google Play Store Apple App Store Go to office.unc.edu and at the UNC Login screen, you'll be prompted to set up MFA. To enable Microsoft conditional access, follow these steps: After following these steps, the conditional access policy will be in effect and users will be subject to the defined conditions and controls when accessing applications and resources. The Microsoft Authenticator beta app for Windows 10 Mobile has been updated. On your computer, enter a phone number, select Text me a code or Call me, and then select Next. Head over to Play Store or App Store to check if a newer version is available. To set MFA for an individual user, follow these steps: After following these steps, MFA will be enabled for the selected user and they will be prompted to complete the setup process the next time they sign in. To set up the code synchronization, just open the app to the screen of codes and tap the cloud icon at the top. Explore the features and other End-user experience monitoring allows IT to see what issues users might be experiencing and identify their root causes. Adetailed explanation of the backup and storage process is available if you want to dive a little deeper. We select and review products independently. Select Settings . There could be other factors at play. All the latest news, reviews, and guides for Windows and Xbox diehards. To move your Microsoft MFA account to a new phone, follow these steps: How Do I Restore My Microsoft Authenticator To A New Phone? Step 1: Open the Microsoft Authenticator app on your phone. How do I log into Microsoft Authenticator on new phone without old phone? Cookie Preferences Hello everyone Click the Done button. To do this, type "Microsoft Authenticator" into the search bar or browse the list of available apps until you find it. If you haven't done that yet, follow the steps in theDownload and install the apparticle. Once done, you are good to start. Below, we share all the possible solutions to fix the Microsoft Authenticator not working problem on your Android or iPhone. These features make it much easier to bring over passwords stored in other apps. Get Guiding Tech articles delivered to your inbox. The two-factor authentication app now allows users to add other online accounts, such as Facebook, Google and others although the QR scanning ability via the camera is only partially implemented . If you have any other questions, please let me know. The new feature is rolling out to the beta versions of the app for iOS and Android and makes it significantly easier to import files that people have saved within other apps. This feature will roll out to tenants in the state, For the duration of public preview, leaving the feature set to , will have no impact on your users and the feature will remain turned off unless you explicitly change the state to enabled. Assign the policy to the desired users and groups. Tap Next. For more information on enabling this feature for your users, see here. Our priority is getting every user to sign in with modern strong authentication passwordless, hardened against phishing, easy to use and adaptable to evolving attacks. Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution. Read: Turn on Cloud Backup for Microsoft Authenticator app on Android & iPhone. If you do not want PIN identification, configure the Microsoft Authenticator app to use your devices fingerprint or facial recognition instead. Sign in to the Microsoft 365 Admin Center or the Azure AD portal with an account that has the Security Administrator, Conditional Access Administrator or Global Administrator role. Step 1: Open the Microsoft Authenticator app on your phone. But don't neglect the venerable Microsoft Now that Exchange Server 2010 and Exchange 2013 are legacy products, administrators should make the push to migrate to avoid What's old is new again as multiple security updates from the past made a comeback this month to push the total number of All Rights Reserved, Go to your Google account and sign in. How to avoid this? Copyright 2023 The Windows ClubFreeware Releases from TheWindowsClubFree Windows Software Downloads, Download PC Repair Tool to quickly find & fix Windows errors automatically, Turn on Cloud Backup for Microsoft Authenticator app on Android & iPhone, Microsoft Vulnerable Driver Blocklist option grayed out or not working in Windows 11/10, Windows Security Service missing after malware attack, Common Print Security Threats and How to Protect against them, Evil Extractor malware can steal data on your Windows PC, Vivaldi brings Custom Icons and Workspaces to the Browser, The Benefits of using a Virtual Data Room for your Organization, How to copy DVD to Hard Drive on Windows: 3 simple solutions 2023. Go to the Users section, select Active users and then select Multi-Factor authentication (Figure 5). Then, scroll down and choose Additional security options > Setup 2-step verification. Thank you for the follow up on this! we equip you to harness the power of disruptive innovation, at work and at home. To set up the Microsoft Authenticator app Sign in to your work or school account and then go to your My Account portal. Select Export accounts. Googles Authenticator is one of the best and most widely-used Two-Factor Authentication (2FA) apps for Android and iOS. Start with the same steps as for a single user: Sign in to the Microsoft 365 Admin Center with an account that has Global Admin permissions. I have a lot of such records, the question is, what is the point of a backup if you need to configure everything again? Locate the Microsoft Authenticator card and swipe upwards to close the app. Since we launched in 2006, our articles have been read billions of times. Reopen the app on your phone and check if it works fine. You must both delete the app from your old device AND tell Microsoft or your organization to forget and unregister the old device. Choose the account you want to sign in with. Under My Account click organizations on the top right and follow Set up the Microsoft Authenticator app as your verification method for each organization you need to verify by scanning the QR code. That feature was in A/B testing in December and doesn't appear to be generally available yet. Azure AD MFA is a more comprehensive and flexible option for MFA, while Office 365 MFA is specifically designed for Office 365 services and nothing more. Start with the same steps as for a single user: When users log in following the MFA activation, they will be asked to complete the verification process. Your accounts will then automatically be added to Microsoft Authenticator on your new one. Step 1: When you are in available Windows 10 computer with local account, click Start button and select Settings. Since you switched to a new phone, adding the Microsoft Authenticator to your new device doesn't automatically remove the app from your old device. Sign into your account on Microsoft.com and click on Security. Scan the QR code provided by your organization to complete the recovery of this account. SelectReceive notifications for verificationfrom theHow do you want to use the mobile apparea, and then selectSet up. Select Security info in the left menu or by using the link in the Security info pane. However, VDI has certain VMware and Citrix both offer useful virtualization tools, but each one has its pros and cons. Step 3: In Accounts window, click Your account tab in the left side and choose option Add a Microsoft account in the right panel. Microsoft Authenticator may act up on your phone if one of its app processes encounters issues while running. Authenticator Lite, as the name suggests, will extend a subset of the Authenticators capabilities into Outlook. If you have an iPhone, swipe up from the bottom of the screen to access the app switcher. In this video I'll show you how to move Microsoft Authenticator to a new iPhone or Android phone.Need to update your video streaming devices? Learn Microsoft provides great administration tools, such as PowerShell and Server Manager. Registered users will also have access to a TOTP code found in their Outlook settings under Authenticator. ", Also:The best password managers to easily maintain your logins. To configure MFA, you need to use the M365 Admin Center. Are you tired of the mandatory password change prompts? Add a recovery account. Install the app. Read our tutorial on how to enable 2FA and why you should be using it. Whats the Difference Between a DOS and DDoS Attack? There, select Add account > Work or school account. Logins to Azure Portal, Azure CLI or Azure PowerShell will always prompt for MFA. Future US, Inc. Full 7th Floor, 130 West 42nd Street, If you have previously declined this permission, Microsoft Authenticator wont show any login approval requests on your phone. Step 1: Open the Settings app on your phone and go to General management. There does not appear to be any other new features in this version, but if you spot any, please let us know in the comments. Join 425,000 subscribers and get a daily digest of news, geek trivia, and our feature articles. On theAdditional security verificationpage, selectMobile appfrom Step 1: How should we contact you?. Its also possible to enable the feature through MS Graph. For more info - Common problems with the Microsoft Authenticator app, Hello James! Microsoft Authenticator beta gained password management features in December 2020. Step 2: Select the problematic account from the list. Testing RFID blocking cards: Do they work? Where is it possible to disable it? 0 comments Report a concern Sign in to comment Sign in to answer All you have to do is scan a QR code for the service you want to turn 2FA on for, and the app will . Step 2: Tap on Date and time and enable the toggle next to Automatic date and time.. Initially, admins should configure MFA to be set by conditional access or Security Defaults. More; 2. NY 10036. For users that havent yet downloaded Authenticator, they can now complete MFA for their work or school account for free using the Outlook app on their iOS or Android devices. Otherwise, register and sign in. From theStep 4: Keep using your existing applicationsarea, copy the provided app password and paste it somewhere safe. Google Authenticator: Set up 2-Step Verification on Mobile, 2-step verification gives an extra edge to account security and some of the famous web services like Google, Facebook and Dropbox have already incorporated it for better customer experience.Now the, Why You Should Ditch Google Authenticator For Authy. All the latest news, reviews, and guides for Windows and Xbox diehards. The trustworthiness of Google's Chrome Store was again called into question after an extension billing itself as Microsoft Authenticator was published by the software souk without the simplest of checks. "Since one time codes in Authenticator were only stored on a single device, a loss of that device meant that users lost their ability to sign in to any service on which they'd set up 2FA using Authenticator. Sean Endicott brings nearly a decade of experience covering Microsoft and Windows news to Windows Central. Select Done. However, Authenticator on your old phone contains the Gmail account xyz@gmail.com. Since clearing the Microsoft Authenticator cache does not remove any of your accounts, theres no reason not to try it. If you have long and secure passwords across several sites, it can take some time to set them up within an app like Microsoft Authenticator. If your phones clock is not in sync, Microsoft Authenticator wont work. Enter the code, and then select Next. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Step 2: Choose Accounts tab in Windows Settings. When you purchase through links on our site, we may earn an affiliate commission. If already installed, go to step2. It wont spam you with unnecessary notifications. If nothing works, you can try updating the app as a last resort. From the very beginning. The accounts that were backed up from your old phone will be transferred to your new phone. You should also open all your 2FA accounts and see if your old phone is still shown as a valid authentication device; if it is, remove it. Open Microsoft Authenticator on your old phone, go to Settings, and enable cloud backups. And the app does encrypt data while in transit, but . LastPass Authenticator is separate from the LastPass password manager app, though it offers some synergy with the password . Once youve removed all the accounts from Authenticator on your old phone, you can remove the app, as well. Each verification notification will include a number matching prompt and biometric or pin verification if enabled on the device. For more information on enabling this feature for your users, see. To fix this, you can enable your phones automatic date and time feature by following the steps below. After . Two years ago, we shared that " It's Time to Hang Up on Phone Transports for Authentication." Today, we're adding the public preview of Authenticator Lite to the tools we are offering to help you move from text message (SMS) and voice-based authentication. Return to your computer and theAdditional security verificationpage, make sure you get the message that says your configuration was successful, and then selectNext. Check out the l. This can be completed through a text message, phone call or the Microsoft Authenticator app. Users can approve authentication requests and receive TOTP codes, bringing the security of Authenticator to a convenient location while simplifying users move off phone transports for authentication.
how to set up microsoft authenticator on new phone