stayforlong manage my booking

Saying they can't find any proof of my booking after I showed them the transaction. We sent you this private message in order to have more details about your concern. Thank you.Best regardsStayforlong Team, First of all when I booked my holiday it was giving options of book now and pay later on decided day.Even that I have picked the option payment was taken away straight away. We use dedicated people and clever technology to safeguard our platform. The hotel agreed to refund me so that I could get a better hotel, but the company refunded only 80%of what they owed me. For any modification, please contact us directly at 855-956-2201 or by email to [emailprotected]. They gave me a heavy discount on a five star hotel, with all inclusive and VIP treatment. Hotels attract better customers because they are holidaymakers who stay more nights. Fecha de la experiencia: 23 de diciembre de 2022, Hola Ricardo Paz,Muchas gracias por tu revisin.Le enviamos un mensaje privado para tener ms detalles sobre su reserva.Gracias.AtentamenteEquipo Stayforlong. I actually broke in to tears how they were dealing with me and making it very difficult. On the 19 May I received an e-mail informing me that my reservation was never processed and that it was cancelled. That was unsatisfactory.I had to go to the credit card company for help. WebNFTs Simplified > Uncategorized > stayforlong manage my booking. We only had to pay a small deposit initially which is great cause plans can always change and then the remainder a week before. They hated we had booked breakfast as well . El hotel, de lujo. WebRe: stayforlong.com 3 years ago Save Hi,I advice every person to stay away from this company,bad customer service phone rings and no response all the time if you contact them by email they will not email you back, if you have issues with hotel or resort you already booked they will totally ignore you and you will be stock. Luckily we saw all the charges a few days before our stay. Hi Sewell,Thank you so much for your review.We sent you a private message in order to have more details about your booking. Thank you very much for lovely holidays. Please enter a valid email address, Thanks! Estimada Laura,Sentimos mucho lo ocurrido y le agradecemos que nos lo haya comunicado.Le agradeceramos que se pusiera en contacto con nuestro departamento de atencin al cliente lo antes posible enviando un correo electrnico a claudia@cx.stayforlong.com para encontrar una solucin a su caso.Sin duda, su comentario nos ayudar a mejorar nuestros servicios.Saludos cordiales,Equipo Stayforlong. WARNING DON'T USE THIS COMPANY!!!!!!!!!!. See you soon Best regardsStayforlong Team, I have booked a hotel 4 days ago, and I still didn't get HCN hotel confirmation number and the hotel doesn't have my reservation yet. STAYFORLONG is HORRIBLEI would never recommend Stayforlong to any of my friends and family, the customer service was horrible is the worst I have ever experienced. For the fastest and most convenient service use our Manage Reservation feature below to receive a copy of your reservation confirmation email or to cancel your reservation. After booking our package holiday we seen a separate hotel in Tulum that we also wanted to visit, so we booked 2 nights with refund protection at the hotel in Tulum through Stayforlong. Have questions or need additional help? I see they have ABTA certification anymore because they have had so many complaints of scamming customers and I was caught out by the website booking totally different dates. We had a beautifull room, I mail the hotel a few days after my reservation and everything was ok. Stayforlong always answered my questions by mail. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. They're a scam. Dear Adeela Ahmad,Thank you so much for your review.We apologise for the inconvenience caused to you for this matter to go on so long without being resolved. are the most valuable, and so do the hotel owners. Customers save the most on their accommodation and get to enjoy longer vacations at the best Did you actually book twin room ? Still fighting for refund. This is why our team works hard to shake the Editor, Marcus Herbert. After their trip, guests tell us about their stay. WebLe agradeceramos que se pusiera en contacto con nuestro departamento de atencin al cliente lo antes posible enviando un correo electrnico a claudia@cx.stayforlong.com Disappointing experience. We are a young team of Hi john kay,Thank you so much for your review.We sent you a private message in order to have more details about your booking. Saved our annual leave days for this trip and we had to cut short our holiday because upon our arrival we had to book another hotel for double the price because your company didnt pass on the information of our delay. Hi Charlotte Boye,Thank you so much for your review.We sent you a private message in order to have more details about your booking. I had to arrange alternative accommodation urgently and had to ask for at least an apology. I typically never write reviews, but Im sick of these fraudulent companies taking innocent peoples money!! We are an online travel agency, born as a tech start-up in Barcelona, with one clear goal: to De la experiencia vivida, los puntos ms reseables son su ubicacin, la buena disposicin de su personal y la amplitud de las habitaciones. Find out how we combat fake reviews. Fecha de la experiencia: 06 de abril de 2023, Hola Carmen,Estamos muy contentos de que todo haya ido bien. I wont use Stayforlong service anymore as It took me 20 phone calls and approx. We will be taking stay for long to task when we get back to the u.k. tomorrow. See you soon Best regardsStayforlong Team. I booked accommodation for July 2020 last year and Im still waiting for a refund. absolute waste of time using this company. They billed my Am. Looking to receive a 1600. I think this company is responsible for the fraud. They kept telling me that they'd give me a credit on account. Dont use! Find out how we combat fake reviews. 2023 Trustpilot, Inc. All rights reserved. I have just booked my holiday in Lanzarote for 2 adults and 1 child on September. Hotel didn't got booking confirmation from Stayforlong in a two days, so when I come to hotel I must call to Stayforlong by phone and ask to send confirmation of my booking to hotel. Llamando a los hoteles para verificar la reserva, y todo ok. Yes, you can cancel your reservation online under reservation details. If I could give them a zero I would! WebFlight bookings. Alternatively, it is possible to re-send the confirmation email by going to reservation details. Defining Bargain Travel & How Best to use this Forum. Relacionado con la reserva no funciono nada. I need to be refunded!! Hey:) any update on your trip? Review and reliability of stayforlong.com . I had a reservation no SH15913948 and I paid it all in advance . Click here to Cancel your Reservation or Resend Confirmation Email. I should of known when I received a message from my bank asking me to authorize a suspicious transaction. El nico problema que encuentro es que a veces cuesta saber exctamente qu tipo de habitacion estas reservando porque casi no hay fotos y la descripcin no es muy detallada. Empresas sugeridas en base al historial de navegacin de los usuarios. Offers for staying for 3 or more nights. So I did not hesitate and I finally booked it. 2023 Trustpilot A/S. I turned up at the hotel, no problem at all.I would certainly use stay for long again. No hotel confirmation number. Your cancellation policy can be found under the Reservation Details and on your confirmation email. After making the booking (on a cancellable rate) - I called each of the hotels to confirm that the booking has been made, and that the room types were correct.I understand there is some negative feedback on this website however, I absolutely did not experience anything of the sort. We booked a 2 night stay for 2 x adults and 1 x infant, requesting a cot for the room. Thank you.Best regardsStayforlong Team, The process was efficient. And they just send out the same automated blurb to every query AVOID. Red flag! We have evidence in print and images that what we were sold and paid for was not factual, the hotels website are still advertising false information on their website, and stay for long are going along with selling a product that is simply untrue and unfair. I resev the hotel in Cuba. Tuve muy buena experiencia.Cogi hotel de 4 estrellas con ustedes en Montreux,Ginebra,donde los hoteles son carisimos,por un 75% menos.Llame para comprobar que la reserva se haba hecho,y efectivamente.Cuando nos hospedamos all,solo tuvimos que pagar las tasas,que fueron 45 euros,las cuales me haba informado Stayforlong que se me cobrara.Durante la reserva,llame a un operador,de la empresa y fueron muy amables.Volver a reservar con ellos sin duda.Me ahorre muchiiisimo dinero,siendo un lugar carisimo. Todo perfecto, ya habamo usado otras veces esta plataforma para reservar el mismo hotel. Companies can ask for reviews via automatic invitations. They are politely saying would you like to cancel your booking, and confirm you wont get a refund? Correu tudo muito bem. We've sent you an email so you can complete your subscription. Fortunately my husband had the details on his phone . Booking.com. Flitwick manor had no confirmation of our stay. Dear Aidas Karalkevicius,Thank you so much for your review.We apologise for the inconvenience we have caused you. (stayfor long.com) they are Scammers! So I did not hesitate and I finally booked it. Constant chasing, nearly two weeks now and guess what. Would not trust them. It did saved us some money booking with them :). And 2 days before chick in . and its impossible to get through to them. We paid far less than other sites would have charged, and got the best room in the hotel of our choice, at a time when hotel rooms were being snapped up. I couldnt confirm with the hotel before arrival. Completely destroyed our excited for our vacation. They held you responsible Stay forlong for not informing them , Im pretty sure we didnt get the room we booked however the one we got was ok. If it seems too good to be true, it is. WebStayforlong: Hoteltilbud i 3 eller flere ntter De bedste hoteller til din ferie Indtjekning Udtjekning Sg Jo flere ntter, jo bedre er prisen Bliv lngere og f bedre rabatter Du kan betale senere. I have booked and stayed at a hotel in July/August 2019 and all went well. HOWEVER I was advised that I have accrued 35 in my StayWallet b Three or four emails later, no feedback on their supposing investigations with their booking team. Do not use. This is my experience with Stayforlong. How Stayforlong get better prices in hotels and accommodations. Companies can ask for reviews via automatic invitations. What an amazing company. June 5, 2022 Posted by: Category: Uncategorized; VIP Deals are for members, who sign in and save 5% to 15% on named hotels. We offer different payment options suited to your needs. El autor de la opinin tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrar mientras su cuenta est activa. decided to make them the center of our efforts. 20 emails to resolve my trip and if I would not react as I did probably I would have to sleep on the beach with my family. Edited: 3 years ago We also ensure all reviews are published without moderation. The combined discount on all three compared to booking on a leading well-known competitor website was 2000 across a 10 day period. El bao es pequeo pero ya lo sabamos por otras reseas.An as repetiriamos. (June 21)This is resulting in me taking Amex to court to recover the money. I'm left without a hotel and flights i can't cancel. All rights reserved. Its as simple as that. What have you learned to make travel easier? You have good chance to sleep on the street. And It gets worse in the last couple of months. Nuestras directrices no permiten ofrecer incentivos a cambio de reseas. So I have to pick my favourite child and leave the rest behind? Long story short I called the hotel and stayforlong a few times. We booked a non refundable 10 day holiday 3 weeks in advance. Log in to view your trips Tailor your Emirates experience Theres so much you can do with our booking management tool and you can take control of your journey in just a few clicks. Your booking remained confirmed in our system as well as our suppliers' since the moment you confirmed it. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. All rights reserved. Hello,Thank you for your email.Unfortunately, we are still unable to provide you with an exact date. Stayforlong were actually very nice and helpful and it was all sorted. Find the answers you I have contacted the hotel few days after booking and they did confirm they had reservation on my name & requests for upper floor etc. (thankfully) They took my $37dollar already thou. Stay for long were one of the cheapest options for the hotel I was looking at.When booking I had an issue that made it look like the booking didn't go through, I then went through the part of the process again and it ended up booking two rooms, I phoned up, spoke to someone and shortly later had confirmation that the second room had been cancelled.I checked with the hotel at few days prior to my stay to make sure everything was fine. Money taken from account and still no hotel confirmation number! Their price ware fairly cheap and I fell for it. Tambin nos aseguramos de que todas las reseas se publiquen sin censura. AL FINAL NOS VIMOS OBLIGADOS A PAGAR UN ALOJAMIENTO POR NUESTRA CUENTA EN EL MOMENTO PORQUE LOS NIOS ESTABAN DESTRUIDOS. Thank you.Best regardsStayforlong Team. How Stayforlong get better prices in hotels and accommodations. We use dedicated people and clever technology to safeguard our platform. Your cancellation policy can be found under the Reservation Details and on your confirmation email. Suggested companies are based on peoples browsing tendencies. Pricebreakers are similar, with lower savings (up to 50%), but at least you are told it will be one of three specific hotels. The service on the reception , a man in a grubby T-shirt was awful, we were made to feel uncomfortable. Travel companies must advertise if the trip is ATOL protected in the details. A: SCAMMERS AND SHOULD HAVE A LAWSUIT AGAINST THEM. I am very surprised by all the negative reviews. This is why our team works hard to shake the Each time a different member will respond back to my emails requiring different evidence . I would give ZERO STARS if it was an option! We would like you to please provide us with more details regarding your concerns. When I finally found the number to call for stayforlong, it was a California number but theyre based out of Barcelona, Spain, and the gal that answered the phone was in South Africa. accommodations so they can live long-memorable experiences. No gym, No fancy bathroom facilities, including a bath with a jacuzzi, No separate shower area, No. It was my first time using this website but found it very easy to book for the dates we needed at a very reasonable price in comparison to other well known hotel websites. We were travelling with a toddler. Weve been waiting months for a refund but I thought maybe letting people know how to actually get ahold of someone would at least help someone else. Hey, Not yet, my trip is in less than 2 months. I advise you to contact the hotel by mail so you'll have a written statement that everything's book Hice una reservacin a un hotel en Miami ayer para el domingo aun no aparece la reservacion en el hotel por favor necesito el equipo de stay for long responda, Fecha de la experiencia: 25 de abril de 2023, Hasta el momento todo ha estado bien , responden al momento mis correos , cuando haga mi Check in en el hotel les dire mi experiencia, Fecha de la experiencia: 28 de abril de 2023, Era mi primera vez reservando con Stayforlong, pero la experiencia fue super buena, siempre mantuvieron la comunicacin va mail y me respondieron mis dudas, Fecha de la experiencia: 24 de abril de 2023, Hola Angel,Estamos muy contentos de que todo haya ido bien y que sus vacaciones fueron geniales. WebStay longer and get greater discounts. Horrible. How Stayforlong get better prices in hotels and accommodations. Complete JOKE, service team dont care about customers. I am totally disgusted by their customer service as not one person has contacted me from this company regarding my booking to say they were having issues or asked me as a customer what I would like to happen , I would highly recommend that people do not book through stay for long as I honestly have nothing to say good about them. I have asked for information about formal complaint which has been ignored. Personal amable, habitacin amplia, con buena calefaccin ubicacin accesible en zona llena de hoteles similares. Gracias por vuestra amabilidad y predisposicin a solventar los problemas. Fecha de la experiencia: 05 de enero de 2023. I booked accommodation in June 2020 last year and Im still waiting for a refund. I prefer using big names, even if I pay a little bit more. Bathrobes were supplied in every room. Stay for long sent me mail saying its cancelled due to supplier mistake and they will refund me my money This cause me lots of problems with my family and it's not professional to do this . I had fought 3 months to get my refund. Free cancellation available You can choose rates WebBook your hotel in Manage with Stayforlong. Web--> Stayforlong.com are likely buying via a third party so what he hotel told you is correct. Retrieve your booking to change or cancel your flight, view/print your itinerary, request an upgrade, add your passport info, check in and much more. I wish I'd stayed instead at the Hilton Hotel across the road. Las empresas pueden solicitar opiniones a travs de invitaciones automticas. Reserva tu hotel con Stayforlong para 3 noches o ms con un descuento. Despite numerous correspondence back and forth over the last year I still have no date for my refund despite specifically asking. This review will however be changed if you send me my HCN ASAP! It goes against our guidelines to offer incentives for reviews. travel industry, developing new products and connecting our travellers with the best stayforlong manage my booking. accommodations so they can live long-memorable experiences. My booking is in 3 months and Im cancelling within 48 hrs. Voucher number: 8524848412Every time I speak to someone I am given false promises that it has been escalated and that I will receive it in 24 hours. Todos los derechos reservados. TERRIBLE COMPANY. So overall the pictures were misleading as there was no terrace in the apartment. Customers save the most on their accommodation and get to enjoy longer vacations at the best See you soon Best regardsStayforlong Team, Dont trust stayforlongTheir web site provided misleading information about the distance between the Hotel ( Hilton convention) and centre point as 300 yards that is why I did the booking, on my arrival I found that distance 3 times longer , not only that but also it was up hillAs an old man in my 70s I protested that But nothing could be done I had to pray in the hotel as it was very difficult to go to the Haram MosqueI have the medical reports as a proof that I suffered heart attack as result I have, Hi Essam Bedir,Thank you so much for your review.We sent you a private message in order to have more details about your booking. Thank you.Best regardsStayforlong Team. See you soon Best regardsStayforlong Team. After all that stayforlong replay with apologize that hotel Ive booked is no the hotel Im going to get GREAT new hotel was 6km away from hotel that was booked with much lower standard also Ive been offer different hotel with swimming pool size 3x3meters, float swimming pool is bigger than this as there was only 4 days left to trip we had to accept that hotel. We have more than 70 million property reviews, and they're all from real, verified guests. I rented the apartment based on the pictures on Stayforlong.com, as there was no real text to describe the apartment. Le enviamos este correo electrnico para que nos proporcione la direccin de correo electrnico y el nmero de cupn y sus nombres completos para que podamos ayudarlo ms.Gracias.AtentamenteEquipo de estancia prolongada. The price was much lower than on the most popular booking site. Stay a way from this company as far as possible if you don't want trouble and ending op on the street as me and my daughter. WebThe stayforlong site looked quite reliable. Cancellation done by hotel in April - most probably till July money refund will not be done - completely disaster in customer experience - do not make aby booking though this operator. Several days later, we are told that cots are not possible for our room type - they cannot transfer us to another room and they will not give us a refund. I called stayforlong.co.uk and I was assured that everything is ok for my booking and I was told that I would receive a booking code on their website 14 days before my arrival date. That was never received. In response to my email they advised that the initial booking reference and code is all that I would need. I booked early to avoid high costs of Aug holiday. Companies can ask for reviews via automatic invitations. Fecha de la experiencia: 03 de enero de 2023. V. what you will actually get. On 27th June I received a message informing me that they had tried to collect 774 from my account but it was declined because I had directed my bank to reject any payment attempt from them since I don't trust this company. Fecha de la experiencia: 14 de enero de 2023, Hola Eva Guerrero Ruche,Muchas gracias por tu revisin.Le enviamos un mensaje privado para tener ms detalles sobre su reserva.Gracias.AtentamenteEquipo Stayforlong. DON'T USE STAYFORLONG!!!!!! We would not stay again. I booked five star hotels in all three places through this site. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I returned from my holiday 2 days ago and I am still not received any effective communication from them! **What do you think ?** I think that you should let the forum know how your trip goes.or didn't go. I don't book via "unknown" 3rd party website Dear UsmanThanks for providing this review and bringing this to our attention.We would like to apologise for the delay in providing you with the Hotel Confirmation Number, we understand this is frustrating. It was our first booking with stayforlong, therefore was a bit panicking at the beginning , however after made a booking , rechecked directly with Hotel Londres Estoril, Portugal for existing and confirmed booking on my surname. Not a good company and terrible customer service. We are an online travel agency, born as a tech start-up in Barcelona, with one clear goal: to Please, don't book with them and getting refunded is gruelling task. Scam company please avoid, after I have made the booking and after taking the money from me they have asked me for extra money and when I said I want to cancel they said will send you your money back after 12 weeks, yet I have received nothing from them. We also ensure all reviews are published without moderation. This is why our team works hard to shake the Had a price for 6 nights then after booking the dates it booked 4 days later than my original booking.Wish I had looked at the reviews before using Stayforlong.co.uk as they seem to be scamming people by making them book twice. never use them again, bad company. If I had seen them before, I probably did not use the services of this website. Hi Eleanor Pearson,Thank you so much for your review.We sent you a private message in order to have more details about your booking. I We are an online travel agency, born as a tech start-up in Barcelona, with one clear goal: to I booked and then read reviews afterwards, which then had me concerned, though I also saw stayforlong.com reviews which are more positive, but that is for the US site. Impossible to get any response. Thank you.Best regardsStayforlong Team.

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